Business Building Blocks
Get ready to take your pest management business to the next level!
The Business Building Blocks sessions at the Interstate Pest Management Conference (IPMC) are your chance to invest in real business growth. Happening January 29th as part of MSPCA’s premier annual conference, this track is designed for owners, managers, CSRs, sales reps, and other key team members who drive both customer experience and business success.
In our industry, technical skills are just the starting point. True, long-term success comes from how we connect with customers, lead teams, and run our businesses smarter. Efficiencies aren’t about cutting corners—they’re about better routing, sharper communication, smarter purchasing, and safer systems that save money while improving service quality. Combine these elements, and you get stronger profits, happier customers, and a more resilient business.
Read about each of the sessions below. By clicking on the title you can read a full description for each topic and learn a bit about the presenter as well.
| General Sessions | ||
| Time | Event | Location |
| 9:00 AM - 10:00 AM |
Business Building Blocks Registration & Exhibits | Registration Hallway |
| 9:15 AM - 10:10 AM | Optional: Protecting Public Health, Food, and Property: The Role and Responsibility of the Pest Control Industry, Jim Fredericks - NPMA & PPMA | Auditorium |
| 10:15 AM - 10:30 AM | Opening Remarks, Brett Lieberman - MSPCA President | |
| 10:30 AM - 11:30 AM | Growing People, Growing the Business, Kevin Poland - Turner Pest Control | |
| 11:30 AM - 12:20 PM | Lunch with Exhibitors | Maritime Cafeteria |
| 12:20 PM - 1:30 PM | Unbug Your Budget: Three Experts on Cutting Costs Without Cutting Quality | |
| 1:30 PM - 1:55 PM | Exhibit Hall & Break | Registration Hallway |
|
1:55 PM - 2:45 PM |
Sales Session, Scott Koscielniak - Virtues Professional Pest Control LLC Session currently under construction - check back for more details. |
|
| 2:45 PM - 3:35 PM | Practical Foundations for Building a Durable Small Business, Courtney Krstich - Earthapro | |

