Business Building Blocks & Connections

A Business Management Training & Networking Event
~ Laying a Foundation for PMP Excellence!

Date: September 16, 2025, 10:30 am - 4:30 pm

Location: Mission Center Baltimore-Washington Conference of the UMC, 11711 East Market Place, Suite 1, Fulton, MD 20759

Cost: $50/person, includes training and lunch

Business Building Blocks & Connections
Level Up Your Team. Level Up Your Business.

Who Should Attend?
If you own, manage, sell for, or help run a pest management company, this event is built for you. Owners, managers, sales pros, CSRs, and administrative leaders—bring the whole crew! Whether you’re looking to sharpen leadership skills, boost efficiency, or spark new growth, this day is designed to give your team the tools to succeed.

Business Building Blocks Agenda
This year’s sessions pack a powerful punch in a single day:

  • Leadership that Inspires – Strengthen team culture and performance.
  • AI in Action – Discover practical, profitable ways to integrate AI into your operations.
  • Marketing that Pays Off – Maximize ROI with strategies that bring in the right customers.
  • Fleet Management Mastery – Save time and money with smarter systems

From the front office to the field, these four “building blocks” will help you fine-tune your business for stronger results.

Connections that Count

The best learning happens when people connect. We’ve built in plenty of networking time to share ideas and make meaningful connections with fellow PMPs, vendors, and speakers:

  • Morning Networking – Start the day by meeting peers who get what you do.
  • Lunch Together – Break bread and swap success stories.
  • Happy Hour Wrap-Up – Relax, recharge, and deepen connections after the sessions. To learn more, click here: MSPCA Connections, Chat & Cheers Social

You never know when a conversation will turn into your next big idea—or your next big opportunity.

Don’t miss this chance to invest in your team and your business. Register your crew today and get ready for a day of fresh ideas, practical strategies, and connections that last.

Click to Register!

Business Building Blocks Agenda

11:15 am – 12:15 pm

The Importance of Middle Manager Training and Development

Phil CooperPhil Cooper Bio
www.acceleratedgrossprofit.com

Presented by Phil Cooper, Accelerated Gross Profit
Session Description:
Middle managers are the backbone of any successful operation. In this high-impact session, Phil Cooper shares a proven framework to develop entry- and mid-level managers into high-performing leaders. Learn how to create programs that drive consistent execution, increase gross margin, and identify future leaders with confidence.

What You’ll Learn:

  • How to build a results-driven manager development program
  • Ways the Accelerated Gross Profit Program boosts margin by 2–4%
  • The 4 Key Attributes that identify emerging leadership talent

Leave with a toolkit to strengthen your team and drive real business growth.

1:15 pm – 2:10 pm

Smarter Service: Using AI in Your Pest Control Business

Courtney Carase

Courtney Carase Bio

Presented by Courtney Carace, Pest-End & Brett Lieberman, My Pest Pros

Session Description:
Middle managers are the backbone of any successful operation. In this high-impact session, Phil Cooper shares a proven framework to develop entry- and mid-level managers into high-performing leaders. Learn how to create programs that drive consistent execution, increase gross margin, and identify future leaders with confidence.

Brett Lieberman Building Blocks 25

Brett Lieberman Bio

What You’ll Learn:

  • How to build a results-driven manager development program
  • Ways the Accelerated Gross Profit Program boosts margin by 2–4%
  • The 4 Key Attributes that identify emerging leadership talent

Leave with a toolkit to strengthen your team and drive real business growth.

2:15 pm – 3:10 pm

Getting into the Nitty-Gritty of Marketing

Cody Barbour Building Block 25

Cody Barbour
www.batonleads.com

Presented by Cody Barbour, Baton

Session Description:

Marketing is often overlooked when you’re wearing multiple hats—but it’s a vital growth engine for any company. In this hands-on session, Cody Barbour digs into the roots, branches, and leaves of marketing to help you better understand your brand, your reach, and your results.

You’ll gain clarity on the difference between branding and digital marketing, what ROI should actually look like, and how to track and optimize your efforts with confidence.

What You’ll Learn:

  • The full spectrum of marketing options available to your business
  • How to track and calculate marketing ROI the right way
  • How to apply real-world marketing insights to grow your brand

Leave with actionable strategies and a clearer path to building a smarter, stronger marketing arm for your company.

3:30 pm – 4:25 pm

Fleet Smarts: Turning Vehicles into a Competitive Advantage

Tyler Anderberg Building Blocks 25

Tyler Anderberg Biowww.efleets.com

Presented by Tyler Anderberg, Enterprise Fleet Management

Session Description:
Fleet operations can be a hidden driver of cost and opportunity. This session, designed for pest control professionals, covers key fleet management strategies including telematics, maintenance programs, and vehicle cycling. Whether your fleet is large or small, you’ll gain actionable ideas to boost performance, reduce downtime, and make your vehicles work harder (and smarter) for your business.

What You’ll Learn:

  • Identify fleet strategies that reduce downtime and drive efficiency
  • Learn how to apply telematics and maintenance tools to improve vehicle and driver performance
  • Discover how strategic cycling can help control costs and boost long-term ROI

Walk away with actionable ideas you can implement right away—because every mile counts.

A few notes about the facility: No tobacco, alcohol, or drugs. No firearms.